Protecting your data & privacy.

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Data Security

LiquidSpace's secure infrastructure, unwavering commitment to reliability, and stringent third-party testing form a fortress around your data.

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Privacy Protection

We prioritize the protection of employee information. Our rigorous policies adhere to CCPA and GDPR standards for data collection, use, and disclosure.

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Total Compliance

We are dedicated to supporting your compliance while maintaining the highest standards for our certifications.

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Keeping your data secure.

Our data security infrastructure
Data Encryption
We utilize industry-standard encryption to safeguard your information at all times.  This means your data is protected whether it's in transit or at rest. To achieve this, LiquidSpace utilizes Transport Layer Security (TLS) 1.2 protocol during transit. For data at rest, we rely on the powerful AES-256 encryption algorithm, which essentially scrambles your data and renders it unreadable without the proper decryption key.
Data Storage
Your data is stored in secure cloud data centers operated by Microsoft Azure. Azure is a leading cloud infrastructure provider with a proven track record of security and reliability. Azure data centers are equipped with multiple layers of physical security, including access controls, intrusion detection systems, and video surveillance.
Data Retention
LiquidSpace stores data for five years. To ensure your privacy, after five years of inactivity on your account, it will be automatically anonymized. However, you can also request to anonymize your data sooner by contacting our support team.
Third-Party Verification
Vulnerability Testing
LiquidSpace takes a proactive approach to security and regularly engages in vulnerability testing to identify and address potential security risks. We use automated tools, peer review, and penetration tests to ensure our code and dependencies are secure.
Service Organization Controls (SOC)
LiquidSpace has earned SOC 2 Type I compliance, demonstrating that our security controls meet the highest industry standards. SOC 2 is an auditing standard developed by the American Institute of Certified Public Accountants (AICPA) that focuses on customer data security, availability, processing integrity, and confidentiality.
Core Subprocessors
LiquidSpace utilizes a variety of third-party subprocessors to provide our services. These subprocessors are carefully selected and audited to meet our high-security standards. Some of our key subprocessors include:
  • Azure
  • Braintree
  • Google Apps
  • MailChimp
  • Stripe
  • Twilio
  • ZenDesk
  • HubSpot

Safeguarding sensitive information.

Our commitment to privacy
Our commitment to privacy is unwavering: we pledge never to trade or share your employee data, and we will refrain from contacting your employees without explicit consent. Our support team will only access your account if a technical issue necessitates immediate attention.
Managing access
LiquidSpace offers a streamlined approach to centrally managing data and authorizations across multiple teams and facilities, regardless of geographical location. Through role-based administration, users can allocate appropriate LiquidSpace access to specific team members based on global or location-specific roles. Additionally, SAML 2.0 integration is available to sync with your single sign-on identity provider, enhancing access control.
Compliance with the General Data Protection Regulation (GDPR)
We have taken substantial measures to ensure adherence to the General Data Protection Regulation (GDPR) and aid our customers in meeting their GDPR obligations. Data transfers from UK and EU customers are conducted under our Data Protection Agreement.
Adherence to the California Consumer Privacy Act (CCPA)
LiquidSpace fully complies with the CCPA (California Consumer Privacy Act), effective January 2020, and as amended by the CCPA. According to these regulations, LiquidSpace operates as a Service Provider to its customers, processing personal information as outlined in its California Privacy Rights Act Addendum.
To address CCPA-related matters, please reach out to us at privacy@liquidspace.com for the following:
  • General queries regarding LiquidSpace's CCPA compliance
  • Requests from businesses to review, rectify, update, delete, or manage any data collected via LiquidSpace.
  • Opting out of marketing emails (please include “unsubscribe” in the subject line).

Your partner in compliance.

Our compliance policies
At LiquidSpace, we prioritize the security and confidentiality of your data. We strictly adhere to GDPR, CCPA, and various privacy regulations, implementing policies and measures to mitigate security risks, safeguard your data, and aid compliance obligations.
How LiquidSpace Supports Compliance:
  • Securing user consent for data collection
  • Anonymizing user data
  • Facilitating legal document signatures and file-sharing integrations
  • Maintaining detailed user logs
Specific Regulatory Support:
  • GDPR Compliance: LiquidSpace facilitates private data collection, opt-outs, privacy policy presentation, and data retention management, ensuring compliance with GDPR regulations.
  • CCPA Compliance: LiquidSpace implements features such as enhanced data privacy controls and transparency measures in alignment with the California Consumer Privacy Act (CCPA), ensuring the protection of consumer data and compliance with CCPA regulations.
  • SOC 2: Features like robust identity verification uphold the stringent data security standards outlined in SOC 2 guidelines.
  • PCI DSS Compliance: Supporting physical access restriction requirements and data logging data safety, adhering to PCI DSS regulations.
For inquiries regarding compliance or specific regulations, please contact us at [contact information].
* LiquidSpace may be used to assist customers with compliance matters in certain circumstances, but the use and configuration of the solutions and the compliance with the rest of the corresponding requirements are solely the responsibility of each customer. LiquidSpace disclaims any and all responsibility and liability for compliance with any laws, rules, regulations, and standards.
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